Copyright ©2003
Madison Water &
Wastewater Board
PO Box 197
Madison, AL 35758
(256)772-0253
Billing FAQs
1.
I am a Senior Citizen, is there a discount I can receive on my bill?
2.
Whom do I call if I am having problems with my trash pick up?
3.
What is the cost to have a second meter installed for outside water usage only?
1.
I am a Senior Citizen, is there a discount I can receive on my bill?
We currently offer a 10% discount for our Senior Citizens. The discount will be deducted from residential water and wastewater bills of customers who are at least 65 years of age and the primary resident of the property being served. You must apply in person and will be required to show proof of age. The discount does not apply to second meters.
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2.
Whom do I call if I am having problems with my trash pick up?
If you are having problems with your trash service (bulk items only), please call the city of Madison Public Works Department at 772-0000. If you are having problems with your garbage service, please call Madison County at 532-3718.
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3.
What is the cost to have a second meter installed for outside water usage only?
Our customers have multiple options for obtaining a second meter. Please contact our office for the application that will best serve your needs.
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